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These Conditions of Sale govern the sale of items sold by Arkè and Nature sas scope of a system of remote sales via e-commerce site.
All contracts for the purchase of the products, transactions via the site, www.olioarke.it following the procedures described above (online), will be governed by these Terms and Conditions, which form an integral and substantial part thereof. Amendments to the General Conditions of Sale shall be effective upon publication on the website and will apply only to sales made later.
The reference standard is Legislative Decree no. 206 of 09.06.2005 (Consumer Code), which provides precise obligations for the seller and as many specific rights for the customer.
All orders are subject to the acceptance by Arkè and Nature sas, based in C.da Grotta d'Acqua, 93010 Serradifalco (CL), Ph: +39 0934.931587 - VAT: 01672320858.
Purchase orders entered through the site www.olioarke.it must be completed in their entirety and must contain the elements necessary for the exact identification of the products ordered and the delivery location.
The response to this proposed purchase order from Arkè and Nature sas, sent via e-mail address specified by the customer is only confirmation of receipt of the purchase.
The customer can purchase the items in the electronic catalog, on the site and in the amount www.olioarke.it in stock. If an order exceeds the amount existing in the warehouse, it will accept purchase in respect of products available.
In this case the customer will informed and will can order the revocation of order; integration with a replacement product.
The customer will have immediately notify to www.olioarke.it; any error or omission of any type in the payment terms and prices contained in the document of acceptance of order.
All sales prices's products shown on the website www.olioarke.it an offer to the public and are tax included. The cost of shipping is variable.
All prices shown on the website are inclusive of VAT. For every purchase will issued an invoice (or receipt) with VAT rate separately. In order to provide an invoice IS required to indicate on the order form the personal or company name that will be designed (with VAT and tax code).
Payment will can be carried out with:
- PayPal
- Credit
- Bank Transfer (in this case the sending of the products ordered will come taken over ONLY after received by our bank confirmation of payment)
Bankers:
Olio Arkè and Nature sas
IBAN: IT08L0895283420000000011942
Olio Arkè and Nature sas, provveder deliver to customers the products selected and ordered, all destination address specified in order. In the absence of the recipient upon delivery will come left a notice and customer will have personally contact in more soon as possible the courier or shipping agent to arrange the modalities delivery.
The delivery will come performed by carriers mainly in the road surface.
No responsibility will be attributed to Olio Arkè and Nature sas, for late or non delivery due to force majeure or unforeseeable circumstances.
The cost of shipping is variable.
The customer can exercise the right of withdrawal if:
- announced the cancellation of the order by e-mail Olio Arkè and Nature sas, before having received confirmation;
- not considering themselves satisfied with their purchase, is committed to the full return of the goods received.
This right must be exercised, under penalty of forfeiture, by registered letter to:
Olio Arkè and Nature sas, C.da Grotta d'Acqua, 93010 Serradifalco (CL), pH: +39 0934.931587, within ten working days of the day of receipt of the products. This communication can be anticipated by telegram or e-mail: info@olioarke.it within the same time, provided & eacute; confirmed by registered mail within 48 hours after you sending the telegram, fax or e-mail. This communication will have contain information necessary to identification of & rsquo; order, the will to give Outdoors; purchase and the product or products for which it intends to exercise the right of withdrawal, attaching a copy of the tax document (Invoice or DDT).
The right of withdrawal excluded in the following cases:
- Purchase of goods made or customized by Olio Arkè and Nature sas according to specific customer requirements (eg. Gift packs, fresh produce) or which by their nature can not be returned or risk deteriorate or expire rapidly.
Products not delivered for lack of customer the place of delivery and time of their withdrawal are altered or damaged by the delay.
If the withdrawal carried out according to the mode above, the & rsquo; any amount already paid for the products and for the costs of delivery credited to the customer by bank transfer to account in his name or in another type payment by the specified.
The reimbursement will come made as soon as possible, and in any event within 15 days from the date on which Olio Arkè and Nature sas, has received notice of cancellation by the customer and also received the ordered goods intact and in the original packaging to the following address: Olio Arkè and Nature sas, C.da Grotta d'Acqua, 93010 Serradifalco (CL). It expressly obliged the customer to return, together with the purchased goods, even any products received free, which are, however, an integral and inseparable of entire order and the grant of which subordinate to acceptance of goods by the customer.
The only cost to the customer for the exercising the right of withdrawal is the direct return of oil products to Olio Arkè and Nature sas.
The contracts drawn up by the customer on the site www.olioarke.it are governed by Italian law. For anything not expressly provided, apply the rules of law applicable to relationships and the cases provided for in the contract drawn up by the customer with Olio Arkè and Nature sas.
Any clause part of the GENERAL CONDITIONS OF SALE must be explicitly accepted by the customer penalty of impossibility; to conclude the order. For this purpose they are proposed at the end of order and are subject to activation of a FLAG acceptance by the customer.